• faq

Frequently Asked Questions

Q:What is your competitive advantage to other competitors?

We focus on the low differential pressure sensor for more than fifty years. Our customers will benefit from our premium quality, low price, fast delivery, and customized solution.

Q:How do I determine which model transducer to purchase?

The model transducer needed is normally determined by the specifications required which include: pressure range, pressure type, output, accuracy and pressure port size. Other factors include specific agency approvals such as CE, Intrinsically Safe or Hazardous Duty can also help identify which model to select.

Q:What is your warranty policy?

We offer a 3-year warranty to keep our customers operating at their best.

Q:What is your delivery time?

3 day shipment for standard parts with less than 10pieces.Our average delivery time is one week. This means when the order is placed and paid, the order will be dispatched within one week.The shipping time is extra.

Q:Where is my order being sent from?

We ship the orders from our Tianjin China factory directly.

Q:What delivery options do you offer?

We offer DHL express delivery.You can use your own courier account to do the freight collect, or you can ask your forwarder to coordinate the shipping if you have.

Q:Can you provide a calibration certificate for the pressure transducer?

Yes, we can provide if you need one.

Q:How do I repair my Alpha transducer?

Please contact us directly and we’ll help you along with the repair process. Then you can send us to do a free examination.

Q:Do you offer customized pressure transducer?

Our certified experts offer customization to satisfy your unique requirements and maintain the high standards of your products

Q:Do you have agency

No, we don’t have agency.

Q:Do you have MOQ?

We have no MOQ limits.

Q:What payment methods do you offer?

We offer an alternative of wire transfer and Paypal.

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